Celebrating 10 Years at BM&FBOVESPA

Promoting Awareness of Ethics G4-HR2 In 2015, Lojas Renner held an internal campaign on the Company's Code of Ethics, seeking to reinforce the expected conduct in business and the importance of good practice in working relations. This year, 8,211 Lojas Renner employees completed the online course on the Code, released in this format also for Youcom and Camicado, which was read by 52% and 57% of the two companies' staff, representing 143 and 705 employees, respectively. In 2016, the goal is to launch the online training on the Anti-Corruption Policy, expanding the internal public awareness of the Company's guidelines on the topic. NON-FINANCIAL MATTERS: 0800 702 0130 (Renner and Youcom) 0800 077 0077 (Camicado) C [email protected] [email protected] [email protected] Learn more about the Code of Ethics and Conduct, at goo.gl/vYvyku, and find out more about the principles and commitments that guide the Company and its stakeholders towards the goal of establishing relationships that create value for everyone. The complaints, questions and suggestions channels are also available in this document presented in the following infographic SO that anyone can contribute to the efforts of promoting ethical relationships. FINANCIAL MATTERS: 0800 702 0740 | Service done electronically or by the Audit Manager LOJAS RENNER S.A. Avenida Joaquim Porto Villanova, 401 CEP: 91410-400 - Jardim Carvalho Porto Alegre (RS) - Brazil Sustainability management The Company looks towards to the future and outlines the business support strategy seeking to identify the points of value generation that will enable Lojas Renner S.A. to continue operating over the years, with the availability of resources in its capital (human, environmental, financial, etc.) and, therefore, continue growing. For this, the Company maps and continuously identifies the financial, social and environmental aspects that can generate risks to the business sustainability and promotes its management in order to mitigate its negative impacts and generate new opportunities. The promotion of this management is done through two main aspects: ⚫"Sustainability" as a corporate value ⚫The Sustainability Committee, which aims to advise the Board of Directors in establishing guidelines and principles relating to the Company's sustainable development ⚫The Sustainability Policy, which guides the conduct expected in relation to nine relevant critical topics for the business sustainability: Management of Greenhouse Gases Emissions (GHGs), Solid Waste Management, Energy, Water, Chemicals, Suppliers, Products and Services, Employees and Communities Development The principles that direct Lojas Renner's activities to a sustainable performance are guided by the Sustainability Policy. Learn more about these guidelines at http://goo.gl/36S4Xr For non-financial matters, please mail it to the attention of the Loss Prevention Manager. For financial matters, please mail it to the attention of the Audit Manager. In 2015, in the review of Company's strategic plan, the construction of its strategic planning for sustainability was defined, expanding the topic intersection within the core business and its penetration within the senior Leadership. Once the planning is completed, the Sustainability Policy and its guidelines will undergo a revision and will be aligned to the Company's commitments and goals. profile 37

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