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Investor Presentaiton

SBERBANK 170 YEARS. BY YOUR SIDE 200 corporate social responsibility >N BANK PERSONNEL PROFILE Our employees are our key asset and main competitive advantage; hiring and retaining the best talents is one the Bank's top priorities. We are convinced that every member of our many-thousand-strong team should possess the highest level of skills and knowledge - this is the only way for us to become a world-class financial institution. Sberbank is interested in employing people with the best skills and training Sberbank is interested in employing people with the best skills and training. Most of our employees have completed higher profession- al education and the number of employees with degrees has been growing continuously. At the end of 2011 it was more than 178,000, a 3% increase on the previous year. In 2011, the average employee resignation and dismissal rate at the Bank was 14.2% and the employee turnover rate was 17.7%. Moskovsky Bank Povolzhsky Bank 1940s Cash and prize lottery ticket. 1942 It was extremely important to the State that the funds accumulated in the savings books of investors were not withdrawn from circulation. Along with the main sources of government revenues they played an important role in the military programmes financing. To attract customers, savings banks added new types of deposits, such as a lottery 1940s Savings book. 1943 During the war the volume of consumer deposits didn't decrease, but raised significantly. In 1941 depositors brought in a little more than 244 million roubles and in 1943-nearly two billion roubles 1940s Central Savings Bank. Village Kozhevnikovo, Tomsk region. 1950 In the postwar years, a priority was to restore the number of savings institutions. At the beginning of 1946 the savings banks number amounted a little more than 30,000, and in 5 years, in 1951, their quantity raised up to 40,000 170 YEARS. IT'S JUST THE BEGINNING AVERAGE HEADCOUNT ANNUAL REPORT INVESTING IN HUMAN CAPITAL 2011 2008 2009 2010 2011 Sberbank 259,999 252,398 237,253 231,304 Regional banks 234,244 246,865 228,912 221,926 Baikalsky Bank 7,826 7,490 6,882 6,718 Volgo-Viatsky Bank 25,258 24,201 22,749 21,595 Vostochno-Sibirsky Bank 6,654 6,465 6,068 5,769 Dalnevostochny Bank 9,369 9,155 8,232 8,040 Zapadno-Sibirsky Bank 9,500 8,993 8,465 7,933 Zapadno-Uralsky Bank 10,966 10,838 10,297 9,921 20,519 17,283 16,710 27,870 26,235 24,771 23,441 Severny Bank 9,595 9,342 8,911 8,680 201 Severo-Vostochny Bank 4,041 3,993 3,714 3,594 Severo-Zapadny Bank 20,454 20,376 18,808 18,247 Severo-Kavkazsky Bank 8,942 8,826 7,932 7,835 Sibirsky Bank 16,780* 16,120* 14,981* 14,460 Srednerussky Bank 23,399 22,162 20,290 19,733 Uralsky Bank 21,524 21,073 19,822 19,966 Tsentralno-Chernozemny Bank 15,970 15,241 15,246 15,397 corporate social responsibility Yugo-Zapadny Bank 16,096 15,836 14,461 13,887 Central Head Office 25,755** 5,533 8,341*** 9,378*** In the management of its human resources, Sberbank provides equal development and career growth opportunities for all its employees, avoiding any form of discrimination based on gender, age or any other grounds. WWW.SBERBANK.RU * Including former Altaisky Bank ** Including staff in branches based in Moscow *** Including staff in Customer Operations Support Centres
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