Investor Presentaiton
3.
Number of consumer complaints in respect of the following:
Data privacy
Advertising
Cyber-security
Delivery of essential
services
Restrictive trade practices
Unfair trade practices
Other
FY 2022-23
Receive during
the year
Pending reso-
lution at end of
year
ZZZ ZZZZ
4.
Details of instances of product recalls on account of safety issues.
Number
Voluntary Recalls
Forced Recalls
0
0
Remarks
FY 2021-22
Received during
the year
Pending reso-
lution at end of
year
ZZZ ZZZZ
Nil
Nil
Nil
Nil
Nil
Nil
Nil
Reasons for Recall
N/A
N/A
Remarks
5.
6.
Does the entity have a framework/policy on cyber security and risks related to data privacy? If available, provide a web link to the policy.
Yes, MRF's Cyber Security framework and privacy policy are published on the company's website. https://www.mrftyres.com/privacy-policy
Provide details of any corrective actions taken or underway on issues relating to advertising, and delivery of essential services; cyber security and data
privacy of customers; re-occurrence of instances of product recalls; penalty/action taken by regulatory authorities on the safety of products/services.
Not applicable
Chennai
03rd May, 2023
On behalf of the Board of Directors
KM MAMMEN
Chairman & Managing Director
DIN: 00020202
79
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