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Investor Presentaiton

Wireline Costs Reduction in 2002 - ■ 80% completion of 5-year headcount reduction plan within two years ■ EUR 85 million of costs reductions in the fixed line segment during 2002 4Q impacted by reversals (EUR 24.3mln) and extraordinary costs (EUR 27.4mln Personnel Costs in 2002 Other Operating Costs* in 2002 Bad debts 2.3 505.4 54.7 10.3 2.9 34.2 3.5 22.8 50.8 14.0 512.1 Other 426.2 Closure of locations Reversals Wireline integration costs 507.4 Additional redundancy costs etc.) (severance payments Cost reductions Sales and customer Service Cost reductions One-off costs Total 2001 Total 2002 Total 2001 * All pre-EBITDA costs excluding personnel and interconnection costs Total 2002 TELE KOM AUS TRIA
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