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Market Leader with Potential for Further Penetration

BOC Cyprus Market Retail Banking at a Glance – Servicing c.3/4 of the Population - Group contribution 60% 43% Loans Deposits Key Facts 45% of loans are Household loans 4% Household new lending increase (CAGR) since 2018 46% Leading market share in Household loans 40% As at 31 March 2023; 1) Excluding RRD Leading market share in Household deposits . • Key Highlights • #1 Retail Bank in Cyprus Re-defined operating model driving profitability: migration of sales and servicing to digital channels, focusing on customer centricity (reducing the number of branches by c.50% from 2017 to 1Q2023) Sticky Deposits; average retail deposit size of c. €27k Strong digital capabilities across all offerings and cross selling Meticulous assessment of repayment ability Gross Loans¹ 0.9 Other €4.3 bn Deposits¹ Time & Notice 3.4 Housing 4.3 €11.4 bn 7.1 Savings, current & demand 17
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