FY 2022 Investor Presentation
FY 2022 Investor Presentation
Group Overview | Operating Environment | Financial Performance | Appendices
We continue to enhance financial access through our digital channels which offer convenience and
seamless service to customers.
Ʌ99%
of transactions by number
conducted through non
branch channels
^47%
YoY increase in number of
non-branch transactions to
713.3M as branch
transactions declined by
10% to 10.1M
Number of non-branch channel transactions in 2022 (M)
YoY Change
17 10 9
55
Mobile Lending
64%
185
Total: 713M
7
For People.
For Better.
Closer. Connected. Courageous.
■Mobi Service*
39%
■Agency
(2%)
■Merchant POS
31%
437
ATMs
*Mobi service includes B2C, C2B, B2B, Lipa Karo and Float purchase
(6%)
■Internet Banking 56%
KCBView entire presentation