Investor Presentaiton
Proactive response to Covid-19 pandemic
Co-ordinated and timely response
(5)
People
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Proactive work from home initiated for all employees
Dedicated Covid-19 24/7 medical helpline
Digital learning courses/ webinars on pertinent themes
Professional and confidential counselling offered to
employees
Operations
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Seamless and high quality client delivery
Continued high productivity and efficiency levels
Strong client connect being maintained virtually
Technology and Information Security
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99%+ workforce tech-enabled within weeks
Scaled up Zoom and WebEx to enhance connectivity
Virtual Desktop Interface/ VPN and Citrix enablement
Effective risk monitoring for timely detection and
responsiveness
Step up in engagement with our clients and policymakers
8=8 Customer engagement
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High impact research papers, credit
alerts and thought papers for clients
including C-suite, senior stakeholders,
and industry members
Exclusive webpage on impact of
COVID-19 garnered good response
Thought leadership
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Multiple exclusive webinars on Covid-
19 impact conducted for banking
executives
Hosted Ratings Round Up (RRU)
webinar on 'Fiscal 2020 : Credit
quality trends and the road ahead',
2000+ attendees
Strong coverage on Covid-19 related
Research & Ratings publications
Ratings
Pandemic to
weigh on
India Inc
credit quality
Research
CRISIL
An 95 Global Company
The Covid-19 fallout
Quantifying first-cut impact of the pandemic
Impact note | March 19, 2020
CRISIL
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2020 CRISIL Ltd. All rights reserved.
CRISIL
An S&P Global CompanyView entire presentation