2019 Interim Results Credit Presentation
Continued delivery on transformation
H1 2019 milestones achieved
2019 Interim Results Credit Presentation
Future milestones planned
20
20
• First Data migration completed, the largest in
the bank's history, to enable further capability
enhancements
• Modernised payments infrastructure established,
providing greater capacity, improved stability and
higher speed processing
• New digital Life Assurance underwriting system
delivering faster decisions
• Strengthened security and cyber defences
Bank's mobile app to launch in Q4 2019; customer
migration to begin in Q4 2019 and continue into 2020
• Launch of Group Pensions digital platform and
expansion of Wealth Advice digital platform in H2
2019
•
Operationalisation of single view of the customer in
2020
Improve customer
Support growth
Drive efficiency
experience
Bank of IrelandView entire presentation