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2-2) What is QFD? (Quality Function Deployment) A very simple binary sheet) (1) How does the customer like? request Customer 1 quality Required 2 Quality characteristics 3 (2) What should be considered technically for the customer request? 4 Planned quality Important degree (3), (4) What kind of characterization will make the customer happy? (5) How should the specification be to satisfy the customer? 5 Design quality Important! Don't assess the feasibility here

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