Investor Presentaiton
Basic strategy 1: Strengthen earning power
-Evolution (deepening) of regional financial business and reinforcement of earnings structure-
1-3 Individual Customer Strategy
-Total support for life design―
TOCH
GN
TOCHIGI BANK
In addition to the medium and long-term asset formation support, we will offer consulting services that are firmly
attuned to the life plans of each generation and provide life-long support for a wide range of customers' financial
plans.
Young
Asset builders
Middle-aged
Seniors
Life-long support utilizing direct face-to-face (external relations), indirect face-to-face (Direct Center, Customer Service Center),
and non-face-to-face (online) channels.
Asset Management
Establish a business model based on
stock-based revenue
[Direct face-to-face]
Deepen consulting sales
Deliver tailor-made proposals
targeting high-net-worth
individuals/business owners
[Indirect face-to-face]
Utilize
Customer Service Center
Contribute to resolving issues for
many customers by establishing a
web-based interview system
[Non-face-to-face]
Promote Toshin Direct
Expand the customer base by
targeting young people and asset
builders
Personal Loan
Establish a consultation system via a
variety of channels
[Direct face-to-face]
Promote hybrid-type sales
Establish sales structure combining
direct and indirect face-to-face
approaches
[Indirect face-to-face]
Utilize Direct Center
Support many customers' financial
needs via phone/web
[Non-face-to-face]
Enhance products online
Expand products transacted
completely on the web
(e.g., loan contracts)
Personal Loan KPI: Number of contracts (for 3 years)
Asset management KPI
2023/3
2026/3
Balance of
investment trusts
¥146.1 billion
¥230.0 billion
With collateral
Number of
investment trust holders
66,815 holders
Number of
NISA accounts
28,919 accounts
70,900 holders
47,600 accounts
Without collateral
5,400 contracts
16,500 contracts
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