Investor Presentaiton

Non-GAAP Reconciliations Accident Year Loss Ratio, as adjusted, and Accident Year Combined Ratio, as adjusted General Insurance - International Twelve Months Twelve Months Ended Ended General Insurance - International - Quarterly December 31, Commercial Lines Quarterly December 31, 4Q18 4Q19 2018 2019 4Q18 4Q19 2018 2019 Loss ratio 66.8 59.7 66.1 59.0 Loss ratio 80.5 65.4 75.5 64.4 Catastrophe losses and reinstatement Catastrophe losses and reinstatement premiums (3.7) (3.4) (6.8) (2.9) premiums (7.2) (3.3) (8.7) (3.1) Prior year development (1.0) 1.4 (0.2) 0.3 Prior year development (4.1) (1.1) (1.8) (1.3) Accident year loss ratio, as adjusted 62.1 57.7 59.1 56.4 Accident year loss ratio, as adjusted 69.2 61.0 65.0 60.0 Acquisition ratio 24.1 24.2 23.7 24.1 Acquisition ratio 19.8 21.8 20.2 21.0 General operating expense ratio 14.5 15.2 15.5 14.6 General operating expense ratio 13.3 14.4 15.1 14.1 Expense ratio 38.6 39.4 39.2 38.7 Expense ratio 33.1 36.2 35.3 35.1 Combined ratio 105.4 99.1 105.3 97.7 Combined ratio 113.6 101.6 110.8 99.5 Accident year combined ratio, as adjusted 100.7 97.1 98.3 95.1 Accident t year combined ratio, as adjusted 102.3 97.2 100.3 95.1 Twelve Months General Insurance - International - Personal Insurance Ended Quarterly December 31, 4Q18 4Q19 2018 2019 Loss ratio 53.4 54.5 58.0 54.3 Catastrophe losses and reinstatement premiums (0.2) (3.3) (5.2) (2.8) Prior year development 2.0 3.5 1.2 1.8 Accident year loss ratio, as adjusted 55.2 54.7 54.0 53.3 Acquisition ratio 28.2 26.3 26.8 26.9 General operating expense ratio 15.7 16.0 15.9 15.0 Expense ratio 43.9 42.3 42.7 41.9 Combined ratio 97.3 96.8 100.7 96.2 Accident year combined ratio, as adjusted 99.1 97.0 96.7 95.2 Net Premiums Written - Change in Constant Dollar General Insurance - International Foreign exchange effect on worldwide premiums: Change in net premiums written Increase (decrease) in original currency AIG Foreign exchange effect Increase (decrease) as reported in U.S. dollars Quarterly 4Q19 (13.3) % (13.3) % Twelve Months Ended December 31, 2019 (11.4) % (2.1) (13.5) % 40

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