Investor Presentaiton
OUR VALUE CREATION | Natural capital
■ internal air is 100% renewed with
external air;
noise canceling in the unit's five
power generators, so the noise does
not disturb users and neighbors;
non-stop systems with reserves in
case of need, providing information
technology and communication
data safety;
Smart Hospitality system in all
rooms, which is an automated
hospital electronic system to
optimize patients' activities during
their stay.
accessibility in the entire building.
In 22 floors and 173 beds,
Maternidade Star will operate
focused on service excellence,
including well-known specialist
physicians and cutting-edge
technology. Apartments and suites
will be decorated and automated
with artificial intelligence, voice
commands and automated
communication between patients
and nursing teams, as well as
automatic blinds, lighting and air
conditioning, providing comfort
for families. There are also large
spaces designed for patient and
family comfort, in addition to a
restaurant with panoramic view on
the 20th floor. Opening is expected
to happen in 2022.
The master plan also includes the
sustainable construction works of
a 12-story tower, which will be an
expansion of Hospital Vila Nova
Star and will enable us to add 140
beds to the hospital's capacity.
Opening is expected to happen in
the 1st half of 2023.
RESPONSIBLE
CONSUMPTION
AND PRODUCTION
QO
Sustainable kitchen
In 2021, the Star (DF Star, Copa Star and Vila Nova Star), São Luiz São
Caetano, São Luiz Itaim, São Luiz Anália Franco, Barra D'Or and Assunção
hospitals received the Green Kitchen seal, a quality certification that
recognizes the continuous improvement of nutrition services in order
to achieve quality and sustainability of the entire production process,
fostering healthy food habits at the hospital. Other three Rede D'Or São
Luiz's units (Niterói D'Or, Quinta D'Or and Copa D'Or) are under the
certification process and other four units are being assessed by the Green
Kitchen team.
The seal is a recognition to the teams, especially the Nutrition Team (SND,
in Portuguese) for the initiatives developed at the hospital environment,
targeted at improving service quality even further. The certification granted
by the program ratifies good kitchen management practices. For example:
choosing natural seasonings;
■ replacing disposable plastic utensils;
using biodegradable cleaning products;
teams training;
environment adjustment to prepare food;
respectful relationship with customers, staff, suppliers
and the community.
187 REDE D'OR SÃO LUIZ | Annual Sustainability Report 2021
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