Investor Presentaiton
Future initiatives
Promote revitalization of restaurant market post COVID-19 and prepare for
Gurunavi regrowth
Begin examining measures after COVID-19 settles down in cooperation with governments and tied-up
companies, to rapidly stimulate dining-out demand and support reconstruction of restaurant industry
1
Recover customer referral
ability
Prepare to stimulate demand for dining out
and begin expanding customer referrals to
member restaurants post COVID-19
Regularly improve website UI & UX
design
Build initiatives to expand seat
openings (instant reservations and
points system) in high demand
Develop service to enhance navigation
for Rakuten members
+
2 Expand management
and business support
Prepare to expand support that contributes to
higher operational efficiency and management
power of restaurants that have overcome
difficult situations
Further expand business support
services centered on support shift to
ICT in restaurant operations and
business agencies
Develop new management support
services for restaurant development,
human resources, ingredients, etc.
3
Increase member
restaurants
Build initiatives to support improvement of
management power of a wide range of
restaurants regardless of business type
Review membership plan and fee
system
Reform internal system to actualize
above point
Expand sales areas to accelerate new
acquisitions
Start developing services and businesses aimed at acquiring new revenue sources other than restaurants
GURUNAVI
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