Sustainability Report 2020
38
PetStar against COVID-19
"The COVID-19 pandemic is more than a
public health emergency. It is an economic
crisis. A social crisis. And a human crisis that
quickly turns into a human rights crisis”
António Guterres,
UN Secretary General
Aligned with the vision of our PSBM, since the beginning of the
pandemic we have placed people at the center of decisions,
acting with Responsible Business Conduct throughout our
value chain.
an
From the beginning of the pandemic, our collection
and recycling activities were considered
essential action. The collection was considered as
a basic sanitation activity, and recycling, being
destined for food grade products, was also
considered an essential activity during the
contingency, which allowed us to continue
operating, moving us to a rapid evolution
to adapt the facilities and to care for all
the people involved, prioritizing the health
and conservation of people's work.
Sustainability
403-1, 403-2,
Report
2020
PETSTAR
GRI
403-3, 403-4.
Creating value Who we are? | Accelerating actions | People | Planet | Prosperity | Peace | Partnerships | Appendices
to achieve the SDGs
Socio
Aropiado
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PETSTAR
CA-COLA
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Support to collaborators
The strategy with our collaborators was based on maintaining constant communication,
particularly with the vulnerable population, which facilitated the implementation of
protocols for the identification, care, and follow-up of COVID-19 cases.
Actions implemented with our collaborators:
21 weekly videos for collaborators with messages from our CEO (from March 19 to
August 14).
● Permanent communication campaign on COVID-19, myths and realities, and case care
protocol.
Implementation of a "Health Passport" for all collaborators, which includes medical,
food and physical activity monitoring.
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Creating value | Who we are? | Accelerating actions | People | Planet | Prosperity | Peace | Partnerships | Appendices
to achieve the SDGs
PETSTAR
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Medical advice to all staff on COVID-19 and
generation of a video with testimonials from
recovered collaborators.
Development of a protocol for timely care and
monitoring of COVID-19 cases among collaborators
and/or family members.
Execution of a strategy for a safe return that
included the adaptation of facilities, training and
delivery of "protection kits" to all collaborators.
Strengthening of the "PetStar... Bien!" program by
offering weekly online classes focused on physical
and mental health issues.
Chain of Encouragement Campaign, which
consisted of writing a letter to give encouragement
and hope among collaborators; managing to
deliver 700 letters to male and female collaborators
who continued with the operation.
Adequacy of facilities to comply with the necessary
protocols to continue a safe operation and avoid
contagions.
20 videos for Collector Partners (from March 19 to
July 31).
130
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Sustainability
Report
2020
PETSTAR 39View entire presentation