HSBC Results Presentation Deck

Adjusted costs Operating expenses trend, $m 9,092 802 1,424 6,866 4Q20 7,486 3Q21 8,043 1,547 6,496 (167) 1Q21 7,836 1,441 4021 vs. 3021 (excl. levy), $m 6,395 UK bank levy Technology22 76 2021 10% 159 Cost Marketing, PRP T&E saves 7,486 1,429 6,057 3Q21 Other Group costs 158 Tech spend 38 513 8,341 1,544 116 6,681 4Q21 8,225 4Q21 4021 costs (excl. levy) of $8.2bn modestly down vs. 4020, primarily due to cost saves of $0.6bn and lower performance-related pay (PRP), partially offset by increased technology spend 4021 costs (excl. levy) were up $0.7bn (10%) vs. 3Q21, from a variety of factors, including: seasonality, one-offs, increased PRP and technology spend 8,290 Strategy UK bank levy of $116m, lower than previously guided due to a credit of $112m relating to previous years; continue to expect c.$300m per annum going forward 4Q20 4021 cost saves of $0.6bn had associated CTA of $0.6bn; cost saves to date of $3.3bn and associated CTA spend of $3.6bn 4021 vs. 4Q20 (excl. levy), $m (635) Cost saves Other items incl. Inflation* * Other includes c.$290m of seasonality and timings of costs, c.$150m of one-offs and litigation charges and c.$60m of investment and business growth 47 4021 results Marketing, T&E (1)% (150) PRP Appendix 275 Tech spend 38 398 Other items incl. Inflation 8,225 4Q21 16

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