World Bank Country Survey 2013

GALLUP PAKISTAN Affiliated with Gallup International World Leaders in Marketing Research & Consultancy World Bank Country Survey 2013 Section 4: World Bank Access and Media Habits: Advisory for a Future Strategy 4 Access and Media Habits 4.3 Views about World Bank Website: Satisfied Clients and Fragmented Stakeholders WORLD BANK When asked to share their experience of accessing and using the World Bank website, and other informational interactions, clients and stakeholders differed markedly in their responses. While the clients and stakeholders concurred with the positive assessment of the navigability, usefulness, and responsiveness of the website, stakeholders remain unsure about general informational experiences with the Bank. Percent of Respondents (%) Q 28: Please rate how much you agree with the following statements, on a ten point scale? I find the World Bank websites easy to navigate. (Only answer if you have used a World Bank website) I find the information on the World Bank's websites useful. (Only answer if you have used a World Bank website) G Continue- Sample size: Stakeholders (n=213); Client (n=151) Stakeholders Client Disagree 9% 8% Neutral (Neither disagree nor 22% 13% agree) Agree 61% 70% Don't know/No Response 8% 9% Total 100% 100% Disagree 8% 5% Neutral (Neither disagree nor 17% 11% agree) Agree 68% 77% Don't know/No Response Total 8% 7% 100% 100% Page 74

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