Investor Presentaiton
D'Or Consultoria
Managing more than 2.2 million lives
and over 1.7 thousand clients, D'Or
Consultoria comprises a team of
specialists in insurance and corporate
benefits. Currently active in 7 Brazilian
states, D'Or Consultoria is responsible
for operational as well as risk and
health management, consulting
services, market diagnosis and
assessment, marketing services and
specialized communication.
More information can be found
on D'Or Consultoria's website.
RICHET
MEDICINE PHAS
OUR VALUE CREATION | Manufactured capital
+
52 accredited hospitals,
which means 81% our network were
accredited by the end of 2021.
D'Or Soluções
Through D'Or Soluções, we offer
tailored solutions for companies, in
a new concept of consulting that
plugs occupational health and safety
management into Brazil's largest
hospital network.
More information can be found
on D'Or Soluções' website.
Gestão Total da Saúde (GTS)
Through GTS, Rede D'Or São Luiz
makes available a set of integrated
services geared towards full health
care management; Primary Care
coordination, Medium- and High-
Complexity Outpatient Care and
Hospital Care; appointment scheduling,
complementary tests, outpatient and
hospital procedures and regulation.
Richet Medicina & Diagnóstico
The company acts both on hospital
care and in partnership with clinics
specializing in fertility, medical check-
up for executives, geriatrics, sports
medicine, nutritional support and
occupational health care. It also offers
a laboratory structure to clinical
research centers with technical,
operational and logistics support.
RACHE
Accreditation
In order to validate Rede D'Or São Luiz's
quality standards, we submit our units
to external Accreditation assessments.
The accreditation model to be adopted,
whether the Organização Nacional
de Acreditação (ONA)'s framework
or international frameworks (Joint
Commission -JCI, NIAHO or Qmentum),
varies according to the organization's
profile and strategy. At year-end, 81% of
our hospitals (52 units) were Accredited.
In 2021, we received 8 new certifications
(Bangu, Real D'Or, Ribeirão Pires, São
Carlos and Samer received ONA 1; and DF
Star, São Luiz Anália Franco and São Luiz
Morumbi received their first certification
by the Joint Commission International
- JCI). Moreover, we received 10
recertifications (4 by ONA - Niterói D'Or,
Oeste D'Or, Assunção and Esperança
Olinda; 5 by Qmentum - Barra D'Or,
Quinta D'Or, Aliança, ViValle and Brasil;
and 1 by JCI - Memorial São José). Two
units were upgraded from ONA 2 to ONA
3 São Luiz São Caetano and Bartira.
During the year, our Acreditar PIO X,
Biosphere and Anchieta Clinics, in the
Federal District, once again received
JCI Accreditation, which certifies the
compliance with international good
practices standards. In turn, Oncologia
D'Or São Caetano was recertified by ONA.
This recertification reinforces that quality
standards in oncology patient care are
maintained and also reaffirms our care for
quality and safety in serving each patient.
In September, Oncologia D'Or Taquatinga,
a clinic recently opened in Brasília was
accredited by JCI. Clinics located inside
Rede D'Or São Luiz's hospitals were
also accredited throughout 2021, along
with said hospitals. It was the case of
the clinic based in the DF Star hospital,
which received the JCI certification just
like Hospital Anália Franco. Hospital
Assunção's clinic was recertified by ONA.
85 REDE D'OR SÃO LUIZ | Annual Sustainability Report 2021
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