Investor Presentaiton
ANNUAL REPORT 2020
Peak 456: Committed to
Specialised Nutrition Education
The COVID-19 pandemic disrupted the lives of our
consumers, stakeholders and partners, limiting
opportunities to drive awareness, education and
engagement. Committed to our purpose and plan to
provide quality dairy nutrition to Nigerian children
between the ages of 4-6 years, FrieslandCampina
WAMCO Specialised Nutrition business implemented
unconventional approaches to win in the "New Normal."
We executed two key strategic initiatives, leveraging
the increasing importance of the pharmacy channel and
mobile/digital to bring our brands and services closer to
the consumer and customer.
Peak
156
Peak
4-5-6
Growing Up M
DHA
Zabin kwarai ga yara
masu basira
Dach for your Peah
Leveraging E-commerce to win with Consumers
Peak
SHOP
NOW
ON
dees<i
.com
Our strategy was to drive digital presence and
penetration of FrieslandCampina WAMCO assortments
while driving and promoting in-store engagement
via online interactions. E-commerce was also used
as a platform to launch our seasonal packs and new
products.
Through e-commerce marketing across digital
platforms, over 4million consumers were reached in
2020 (from zero in 2019), driving thousands of traffic to
our E-commerce platforms.
Over the period under review, our steps to ensure
the brands reached all category buyers across digital
platforms based on our core principle of doing business
delivered over 95% reach (5% over budget) of target
consumers while ensuring strong engagements.
Peak
4.5.6
PROTECT YOUR KIDS FROM
COVID-19
Wash their hands regularly
with soap.
Teach them to cover their mouth
with the croon of their elbows while
coughing and sneezing.
Keep them far from anyone
who has cold or flu-lite
symptoms.
Take them to a doctor if they
have flu-like symptoms.
Feed your child immune-boosting
foods like veggies and Peak 456 Milh
Reach for your Peah
"Digital was productively deployed in
engaging with relevant stakeholders
to communicate the unique
nutritional support of Specialized
Nutrition for growing up."
Multi-Channel Engagements and Reach
Expansion
The medical fieldforce halted physical interactions
with healthcare professionals due to safety concerns-
however, digital was productively deployed in engaging
with relevant stakeholders to communicate the unique
nutritional support of FrieslandCampina's Specialized
Nutrition brands and expanded reach to over 2,500
community health workers in Northern Nigeria.
In 2020, pharmacies and patent medicine stores grew in
relevance as need for immune-boosting supplementation
accelerated visit frequency of mums to the channel-
over 7,000 community pharmacists were engaged with
65% outlet penetration and an index 103% engagement
effectiveness vs plan. This initiative was a critical lever
of the category and portfolio education ambitions of the
business to reach new mums.
Peak 456: Leveraging Digital to Reach Mums
and Customers
Peak 456 Growing Up Milk caters to specific nutritional
needs of children between the ages of 4-6 years to
ensure they grow up healthy, strong and smart. In 2020,
with the increased need and heightened awareness of
the role of age appropriate nutrition for children, Peak
456 Growing Up Milk distributed over 120,000 sachets
to children. This was supported by education of the
public on the importance of growing up milk with DHA
(Docosahexaenoic acid) for children 4-6 years old via
the revamped "Smart Mums Raise Smart Kids." The
campaign was executed across consumer and retail
channels to ensure mothers were not only equipped with
the right nutritional information but also had access to
age-appropriate milk to support their children's healthy
growth and development. Overall, this resulted in positive
growth of the brand, which indexed 178% versus 2019.
Peak
Peak
4-5-8
Unleash
Their
Brain
Potential
With
DHA
Reach for your Peak
Peak
FrieslandCampina WAMCO has strongly embraced
Digital. This is currently driving positive impact in the
organization, its culture and business operations through
smart integration of digital technologies, processes and
competencies across all levels and functions in a staged
and strategic way.
Each department and function delivered at least one
digital transformation initiative or project and optimized
existing processes to further the business ambition and
fully leverage digital to power its growth into the future.
Digital has so far been leveraged to create value for
consumers, customers and employees; the business will
continue to rapidly adapt to changing circumstances
within the operational landscape.
A case in point in 2020 is the Digital transformation
agenda and priority to win in E-Commerce by adopting
a dual approach of Pure Play and Bricks and Clicks to
serve the 24/7 online shopper on every platform through
a collaborative partnership with e-retailers.
Stay home
and shop
All our Products are available at
deeski
.com
GET OUR
RAMADAN
GIFT PACK!
Reach for your Peah
"We leveraged digital to create
value for consumers, customers
and employees; the business will
continue to rapidly adapt to changing
circumstances within the operational
landscape."
N2,500
F 09:38
Monday
deesci
Reach for your Peah
SHOP NOW
Give a Nourishing
gift this Ramadan
Ramadan Kareem
L
SPECIAL
120
FrieslandCampina WAMCO Nigeria PLC
FrieslandCampina WAMCO Nigeria PLC
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