Investor Presentaiton
Relevant Events: Actions during COVID-19
Staff
Clients
+
90% of colaborators
operating remotely and with
a rotational scheme in critical
areas.
>
Temporary closure of some
Financial Centers and
reduced hours on those kept
open.
Actinver
Operations
Adherence to guidelines of the
authorities and administrative
facilities programs.
Usage of Special Accounting
Criteria.
...
+
OE
*
Constant adaptation and
disinfection of office space.
Designated help and
assistance telephone line.
Online training courses and
workshops
Constant comunication on
contingency related matters.
Return scheme designed in
phases.
-⑧
ми
Client proximity through
digital platforms and media.
Webinars with experts and
Top Management.
Reinforcement of systems
security and the Telephone
Attention Center (CAT)
Restructuring program on
credits affected by the
contingency.
0
Revision of liquidity positions in
all entities of the parent
company.
Sensitivity analysis and
improvements in the
subsidiaries' risk metrics.
Launch of two mutual funds
seeking to benefit from the
markets' volatility.
(OPORT/ACTDUAL)
11
Reduction in operating
expenses.
Increase in allowance for
loan losses.
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