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Investor Presentaiton

2013 Financial and Social Responsibility Report Merchandising and Operations academies, both of which undergo constant review and enhancement. This mode of training reinforces the vision, competencies, and the way of establishing more productive commercial relations within the team of buyers and those who lead our stores. Compensation and performance evaluation system. Designed to stimulate and recognize the development of competencies that are critical to the business; position requirements; and a results-oriented mentality. The evaluation entails individual performance -by semester and annual- as well as multidimensional 360° assessments, and all supported by a calibration process for executives. This latter helps to identify talent, which then leads to the creation of specific development plans. WE PROMOTED MORE THAN 26,200 ASSOCIATES CULTURE, COMMITMENT, AND A MODERN WAY OF WORKING Our Walmart culture is the framework for reinforcing the commitment of all associates to the company. As a result, we reinforce the development of behaviors that are a reflection of our culture. We promote living by our culture through examples, recognition, training, and communication. The Culture Reinforcement Program includes diverse practices that lead to the recognition and reinforcement of behaviors aligned with our culture, including programs such as A+ in Culture, My Leader, and Cultural Transformation. Each year, through an independent survey, we measure the engagement of our associates with the company and the level at which our culture is being experienced through the ongoing process known as Cultivating our Commitment. In addition, we have a program of tools such as the blog Direct with Scot, through which the channel of direct communication is opened so as to drive commitment, a sense of belonging, and closer rapport between the associates and their CEO. et homa Aurrera Bodega La cam OPPORTUNITIES FOR EVERYONE AND DIVERSITY In addition to policies favoring the attraction of talent and development of our associates in an atmosphere of inclusion and respect for diversity, we have the Equity Advisory Board, whose members are Vice Presidents and Directors from different areas of the company. Inclusion of people with disabilities. Cultural Transformation, which focuses on building and reinforcing sensitivity and awareness of equality and inclusion. Training and Development with specific development programs in the field of gender equality. An outstanding example is the Special Certificate Program for Female Executives, offered by the PanAmerican University, in Mexico, with the 5th generation having completed their training in 2013; Taking the Stage training course, taught by women in executive positions; and Women in Retail, where 200 women over a period of three years to become store managers. Government and processes that review and implement policies and procedures that sustain and ensure a culture of equality: wages, recruitment processes, development, and equal opportunities. Flexibility, which reviews and makes proposals on new ways of working, both in the field and in our home offices. The company's Gender Equality Model has been evaluated since 2009 by INMUJERES, the National Women's Institute, and in 2013 certification was awarded once again. 40
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