PitchSend

Investor Presentaiton

CUSTOMER LOYALTY Growing Loyalty and Trust in the Delta Brand Strengths 2020 SkyMiles Program Top-ranked loyalty program with expanding Increase engagement and enhance targeted offerings membership base Vision Deeper customer relationships with greater lifetime value Miles as Currency Loyalty currency in high demand Expand mileage redemption options More valuable currency with ubiquity of miles Co-Brand Card Unique partnership with Amex and premium customer base Relaunch card portfolio with improved benefits DIAMOND A DELTA Industry-leading, global co-brand program SKYMILL #149-3 400AL ADELTA 23

View entire presentation