Investor Presentaiton
F23 summary
Investing in our customers, team and platforms
Delivered value and convenience to our customers in response to challenging
inflationary environment with more to do in F24
Customer metrics largely stable over the year and improving as we exited Q4; Customer
Care scores remain a highlight
Improved Group performance led by Australian Food with financial results benefitting from
relative stability and absence of material COVID costs of $323m incurred in F22
Strong WooliesX performance with eCom returning to growth in H2; Cartology and
Rewards & Services businesses growing strongly
Progress on evolving our Connected Group; focused on sustainable long-term value
creation for all stakeholders
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