KASIKORNTHAI Regulatory Capital and Financial Performance Update

K KASIKORNTHAI Cyber Security ธนาคารกสิกรไทย 开泰银行 KASIKORNBANK Enhancing comprehensive cyber security and IT capabilities; addressing and aligning critical capabilities to fortify cyber security Protect KBank's Cyber Assets & Reputation and Deliver Security, Resilience, & Trustworthiness Vision Statement Protect Customer Assets Customer Promise Strategy with KBank Digital frauds protection for customers Reduce loss of customer due to digital frauds & cyber cri Strategic Capabilities 1 Effective Risk Identification 2 Provide secured services Strengthen cyber resilience capabilities Continues enhance prevention, detection, response & recovery capabilities Advanced Threat Prevention 3 Ensure care and timely response for any cyber incidents Uplift Risk Management for third parties and subsidiaries Continues uplift cybersecurity maturity of subsidiaries, and management 3rd party risks Situation Awareness and Threat Detection 4 Effective Incident Response and Recovery 5 Cyber Hygiene Culture บริการทุกระดับประทับใจ K KASIKORNTHAI Improve Value-Based Productivity E2E Product Offering • Digital onboarding and servicing Sale & Service Optimization Enhance Sales Opportunities Strengthen digital-led sales and service Optimize physical service and human touch • ธนาคารกสิกรไทย 开泰银行 KASIKORNBANK New product features and process design (e.g. Virtual Card) Operation & Back Office • Operational Excellence Workforce Management • Organization design for growth: Focus on productivity • Integrated development: Scale and integrate • Effective new way of work: Embed in work-life IT Effectiveness • KBTG Transformation ⚫IT Cost Optimization • Business Value generation and Productivity Enhancement Property & Facility • Efficiently manage demand and supply of property assets (Branch and Non-Branch) • Optimize cost of facility and equipment Other Marketing, Travelling & Communication Note: E2E Enterprise to Enterprise บริการทุกระดับประทับใจ 49 50

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