Earnings and Performance Overview
Revenue Breakdown
Notes:
Three months ended March 31,
Year ended March 31,
Alibaba
% Total
% Total
(in RMB Mn, except percentages)
Total China commerce
China commerce retail
2022
(1)
140,079
2023
136,073
% YoY
Revenue
2022
2023
% YoY
Revenue
(3)%
65%
591,580
582,731
(1)%
67%
-
- Customer management
63,421
60,274
(5)%
29%
315,038
290,378
(8)%
33%
(2)
- Direct sales and others
72,275
71,788 (1)%
34%
259,830
274,954
6%
32%
China commerce wholesale
4,383
4,011 (8)%
2%
16,712
17,399
4%
2%
Total International commerce
14,335
18,541
29%
9%
61,078
69,204
13%
8%
International commerce retail
9,887
13,967
41%
7%
42,668
49,873
17%
6%
International commerce wholesale
4,448
4,574
3%
2%
18,410
19,331
5%
2%
(1)
Local consumer services
10,696
12,549
17%
6%
44,616
50,112
12%
6%
Cainiao
11,582
13,619
18%
7%
46,107
55,681
21%
6%
Cloud
18,971
18,582
(2)%
9%
74,568
77,203
4%
9%
Digital media and entertainment
Innovation initiatives and others
Total
8,005
8,273
3%
4%
32,272
31,482
(2)%
4%
384
204,052
563
208,200
47%
0%
2,841
2,274
(20)%
0%
2%
100%
853,062
868,687
2%
100%
(1) Beginning on October 1, 2022, we reclassified the revenue of our Instant Supermarket Delivery () business, which was previously reported under China commerce segment, as revenue from Local consumer
services segment following the strategy refinement of Instant Supermarket Delivery business to focus on building customer mindshare for grocery delivery services through Ele.me platform. This reclassification conforms
to the way that we manage and monitor segment performance. Comparative figures were reclassified to conform to this presentation.
(2) Direct sales and others revenue under China commerce retail primarily represents our direct sales businesses, comprising mainly Sun Art, Tmall Supermarket, Freshippo, and Alibaba Health's direct sales businesses where
revenue and the cost of inventory are recorded on a gross basis.
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