BBVA Bancomer/2018 Annual Report

KPMG Appendix A Description of the Contents of the limited assurance engagement: KPMG 102-36 102-40 102-41 102-42 102-43 102-44 102-45 102-46 102-47 Process for determining remuneration List of stakeholder groups Collective bargaining agreements Identifying and selecting stakeholders Approach to stakeholder engagement Key topics and concerns raised Entities included in the consolidated financial statements Defining report content and topic Boundaries List of material topics 102-48 Restatements of information 102-49 Changes in reporting 102-50 Reporting period 102-51 Date of most recent report 102-52 Reporting cycle 102-53 102-54 Contact point for questions regarding the report Claims of reporting in accordance with the GRI Standards 102-55 GRI content index 102-56 GRI Content Description Standard 102-1 Name of the organization 102-2 Activities, brands, products, and services 102-3 Location of headquarters 102-4 Location of operations 102-5 Ownership and legal form 102-6 Markets served 102-7 Scale of the organization 102-8 102-9 Supply chain 102-10 102-11 102-12 102-13 102-14 102-15 Information on employees and other workers Significant changes to the organization and its supply chain Precautionary Principle or approach External initiatives Membership of associations Statement from senior decision-maker Key impacts, risks, and opportunities 102-16 Values, principles, standards, and norms of behavior 102-17 Mechanisms for advice and concerns about ethics General 102-18 Governance structure disclosures 102-19 Delegating authority 102-20 Executive-level responsibility for economic, environmental, and social topics 102-21 102-22 Consulting stakeholders on economic, environmental, and social topics Composition of the highest governance body and its committees 102-23 Chair of the highest governance body 102-24 102-25 102-26 102-27 Nominating and selecting the highest governance body Conflicts of interest Role of highest governance body in setting purpose, values, and strategy Collective knowledge of highest governance body Management approach GRI 404 102-28 Evaluating the highest governance body's performance 102-29 102-30 Identifying and managing economic, environmental, and social impacts Effectiveness of risk management processes 102-31 102-32 102-33 Review of economic, environmental, and social topics Highest governance body's role in sustainability reporting Communicating critical concerns 102-34 102-35 Nature and total number of critical concerns Remuneration policies 1 de 4 112 103-1 GRI 103 Management approach 103-2 The management approach and its components 103-3 External assurance Material topics Employment Explanation of the material topic and its Boundary Evaluation of the management approach 401-1 New employee hires and employee turnover GRI 401 Employment Benefits provided to full-time employees that are not provided 401-2 to temporary or part-time employees 401-3 103-1 GRI 103 103-2 The management approach and its components 103-3 Parental leave Training and talent development Explanation of the material topic and its Boundary Evaluation of the management approach 404-1 Average hours of training per year per employee Training and Education 404-2 Programs for upgrading employee skills and transition assistance programs Local Communities Explanation of the material topic and its Boundary GRI 103 103-1 Management approach 103-2 The management approach and its components 103-3 GRI 413 Local 413-1 Communities Evaluation of the management approach Operations with local community engagement, impact assessments, and development programs Communication, marketing and transparency practices 103-1 Explanation of the material topic and its Boundary 2 de 4 BBVA Bancomer/2018 Annual Report

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