Fiscal 2023 Financial Performance

Digital Progress: Pacific Alliance DIGITAL ADOPTION (%) +2% 3,677 4,002 4,365 4,365 4,469 ACTIVE 2,717 +170 bps DIGITAL USERS ( %23'000) 58% 53% 58% 59% +64% 2019 2020 2021 2022 Q4/22 Q4/23 46% 35% +2,430 bps +6% 3,334 3,793 3,793 4,029 2019 2020 2021 2022 Q4/22 Q4/23 ACTIVE 2,830 MOBILE USERS 1,847 +118% DIGITAL SALES (%) ( %23' 0 0 0 ) 1 2019 2020 2021 2022 Q4/22 Q4/23 +440 bps +200 bps 2 68% 68% 72% 55% 51% +4,310 bps 29% 87% 90% 91% 91% 93% 75% SELF-SERVE TRANSACTIONS +1,810 bps (%) 2019 2020 2021 2022 Q4/22 Q4/23 2019 2020 2021 2022 Q4/22 Q4/23 Definitions Digital Sales (% of retail unit sales using Digital platforms, excluding auto, broker originated mortgages and mutual funds) Digital Adoption (% of customers with Digital login (90 days) / Total addressable Customer Base) Digital Users: # of customers who logged into website and / or mobile in the last 90 days Mobile Users: # of customers who logged into mobile in the last 90 days Self-serve Transactions: % of Financial transactions through Digital, ABM, IVR 12019 uses historical estimation based on available mobile user data for Colombia and Chile 2 Mobile and online Digital sales were 52%; digitally assisted sales were 20% 24 24

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