Investor Presentaiton
28
Customers (millions)
Millions
27
Gas: multiple options to strengthen supply
Portfolio development to respond to dynamic, volatile market
> Expectation remains for at least $100m Underlying EBIT impact on gas margin in FY17 from
reduced Queensland gas margin, supply curtailment and other issues
> Progress in FY17 to date to further strengthen AGL's supply portfolio:
Flexible transportation arrangements executed with Epic and APA during 1H17 enable bi-directional
gas movement, supporting AGL to meet household and generation demand
Binding heads of agreement with Cooper Energy's Sole project signed January 2017 expands supply
by 12 PJ from CY19, pending project final investment decision
Continued domestic engagement to source further competitive supply and leverage flexibility
provided by strengthened storage position
Feasibility study for LNG import terminal progressing; expected selection of final site mid CY17
AGL
Energy in
action
Customer retention despite competitive market
Sales and retentions
1.0
0.8
0.5
0.3
Consumer churn (AGL vs. rest of market)
22%
20%
Dec-14
Dec-15
Dec-16
■Total Sales
Total Retentions
18%
Loyalty and reward programs membership
1.8
1.5
1.3
1.0
0.8
0.5
0.3
Dec-14
Dec-15
Dec-16
16%
14%
June
Dec
Jun
Dec
Jun
FY14
FY15
FY16
Dec
FY17
--AGL
Rest of market
Source: Retail Transfer Statistical Data, Australian Energy Market Operator
AGL
Energy in
action?'
14
9/2/2017View entire presentation