2021 Investor Conference

• • Biosecurity for Air Transport Contactless travel is a key element of IATA Travel Pass -making travel easier & more sanitary. CAL has launched biometric self-check-in services in Hong Kong, New York and San Francisco. A layered approach to biosafety: departure airport John Smith YOUR FLIGHTS DOCUMENTS CERTIFICATES PRIVACY + 1 2 3 1 Thermal imaging technology. Physical distancing - HH HH ②Self-service check-in and more hands-free, or automated, processes. 3 Self bag drop encouraged. or temperature screening, for passengers and crew at the entrance. When proven and available at scale, testing for COVID-19, anti-body testing, or immunity passports could also be included as temporary biosafety measures. CHINA AIRLINES 資料來源:IATA 4 Physical distancing 4 Contactless and orderly boarding process IATA 23

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