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Investor Presentaiton

26 Cargill 2020 Annual Report Grievance routing Cargill maintains a Grievance Channel to report problems related to our supply chain. We take immediate action to investigate any arising concerns regarding conformity with the company's Soy Policy using a transparent process. We assure that any person can speak up when seeing something they consider incorrect regarding our direct and indirect suppliers and make it clear that we do not tolerate retaliation for this initiative. In 2020, 83 complaints related to soy were reported using our system and 89% of them were not related to our operations or supply chain. Most of the grievances refer to environmental issues, such as suppres- sion of indigenous vegetation. The value of certified soy The growing European demand for certified soy inspired Cargill to develop the 3S Program (Solutions for Sustainable Supply), with the purpose of assisting Brazilian producers interested in achieving the most stringent parameters of agricultural practices adopted by importers. The technical assistance offered by the 3S Program consists of a property diagnostic process and elaborating an individual action plan. Evaluated according to the European Feed Manufacturer's Federation (Fefac) standards for sustainable soy, the proj- ects are verified by an independent agency. To obtain 3S certification, producers commit to growing grains by observing five pillars: • Sustainable land use and conversion of the area to agricul- ture prior to 2008 (DCF) •Good agricultural practices • Relations with the community and respect to human rights •Engagement with continuous improvement processes • Measurement of GHG emissions Cargill also acts with other certifications, such as the Round Table on Responsible Soy (RTRS). To obtain this certifi- cation, our factories, ports and warehouses in Brazil are inspected, resulting in a transparent chain of custody. The international forum for the sustainable transformation of the soy chain, RTRS joins members from the agricultural and financial markets as well as specialized NGOs. Good production practices Soy and by-product producers, encouraged by Cargill to progress by means of good practices in order to access new markets, can obtain five types of certification in the company's portfolio: • 3S Program Sustainable Supply Solutions for Soy • RTRS Certification Round Table on Responsible Soy • Femas Feed Materials Assurance Scheme • 2BS Sustainability of Biomass Biofuels • ProTerra Netherlands NGO See more details on page 26. Liza leo de sojo .origens. SEXTRA VITAMINA E Oil with lineage From supermarket shelves, consumers can participate closely in the 3S Program experience and evaluate the results. The LizaⓇ Origens brand, by the traditional Liza oil brand, is produced with soy having the 3S certification, which means that the origin soy chain has a responsible production, carried out according to sustainability parameters. Available in most retail chains, the brand helps consumers learn further details of what makes the difference when the origin of the grains is known and what care must be taken in their production (see more about the sustainable initiatives of the brand on page 55). Cargill
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