HLB FY2022 Financial Highlights

Hong Leong Bank FY2022 Key Digital Initiatives Domestic Overseas Enabled Digital Onboarding ➤ Apply@HLB (eKYC) for Retail Customers: CASA ➤ HLB BizBuddy app for Merchants to start accepting payments in minutes ➤ Tablet Onboarding for Sole Prop and Sdn Bhd businesses Rolled out the AppAuthorise function for mobile banking Extended our Product Tracker for Credit Card, Personal Loans, & Mortgages First in Malaysia to launch Auto Loan e-Acceptance Launched our all-new, next-generation digital banking platform for business customers, HLB ConnectFirst Rolled out new Loan Origination System for business clients Collaborate with Grab Holdings to provide flexible short-term loans to drivers through HLBS Enhanced mobile banking in Cambodia with applications for fixed deposit, placements, viewing bank statements Results Six-fold increase in accounts opened through Apply@HLB 85% of all new customers were onboarded digitally, either via Apply@HLB or via iPad Onboarding time for new-to-bank business customers from seven days to as little as 30 minutes 91% of all banking transactions are conducted digitally Asiamoney Best Digital Bank 2021 Digital CX Award Best Customer Insights Initiatives HLB FY2022 ended 30 June 2022 19

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