Celebrating 10 Years at BM&FBOVESPA

SUPPLEMENT SECTOR Aspect: Code of Conduct CROSS-REFERENCE OR DIRECT RESPONCE EXTERNAL VERIFICATION SUPPLEMENT SECTOR GRI index CROSS-REFERENCE OR DIRECT RESPONCE EXTERNAL VERIFICATION Aspect: Code of Conduct AF7 Quantity and location of the jobs covered by the Code of Conduct Pages 74 to 77 Aspect: Audit Process Number of audits conducted and percentage of workplaces audited Pages 74 to 77 Aspect: Business Integration AF15 Data analysis of code compliance audits Pages 74 to 77 AF16 Remediation practices in response to non- compliance findings Pages 74 to 77 AF17 Actions to identify and mitigate business practices that affect compliance with the code Pages 74 to 77 AF1 Code of conduct content and coverage Pages 74 to 77 Aspect: Audit Process AF2 Parties and people involved in the compliance code function Pages 74 to 77 AF8 AF3 Compliance audit process Pages 74 to 77 Suppliers Aspect: Complaints procedures AF4 Policy and procedures to receive, investigate and respond to complaints and claims Pages 35 e 36 Aspect: Training AF5 Strategy and scope of efforts to strengthen the capacity of the management, employees and other parties in improving performance on social and environmental issues Pages 74 to 77 Aspect: Business Integration AF6 Policies for suppliers' selection, management and contract termination Pages 74 to 77 113

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