Investor Presentaiton

YOU MANAGE WHAT YOU MEASURE: Balanced Scorecard and Management Processes Then: 50% Traditional KPIs Customers Shareholders Achieve Position DBS as sustainable bank of choice growth 50% Strategic priorities Geographies Regional as employer of choice 40% Today: Traditional KPIs Shareholders Customers Position DBS as Employees Position DBS as employer of choice Making Banking Joyful Achieve Employees Position DBS sustainable bank of choice growth 20% Drive digitally: | Joyful customers Capture value • Acquire . Transact • Engage & employees by focusing on journeys, experiences created from digitalisation 40% Strategic priorities Enablers businesses Regulators Society Geographies Regional businesses Regulators Society Enablers XDBS 20

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