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Investor Presentaiton

The trusted relationship bank of Greece Our Identity and Strengths... ...are reflected in our customer proposition Privately owned since inception with a mindset to deliver shareholder value and inspire trust Clients perceive Alpha Bank as more reliable, stable, humane and accessible We are renowned for quality and professionalism among banking customers This is reflected in our market positioning 1: Relationship excellence Relied upon for our financial expertise, quality of advice and focus on responsible banking 'One team' - inclusive and respectful culture with high level of employee engagement 1| Based on FY 2022 data Leader in high value segments Strong positioning in Greece #1 in Wholesale Lending #1 Private Bank in Greece #1 in Credit Cards and loyalty program Net Promoter Score for #1 in Mutual Funds >50 Private Banking and Affluent customers #1 in key sectors (Shipping and Hospitality / Tourism) >20 years Median tenure of Affluent and Wholesale customers #1 in virtual cards supporting financial state aid initiatives 4 ALPHA SERVICES AND HOLDINGS
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