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Investor Presentaiton

Appendix - 9M15 Performance RBWM 9M15 Financial Performance Principal RBWM adjusted PBT lower driven by higher costs and LICS, partly offset by an increase in revenue Adjusted PBT1,2 Adjusted revenue² USDM USDM 1% Personal lending 9M14 9M15 VS. Total RBWM 5,878 5,309 (10)% 17,002 17,206 Current account, savings and deposits Of which: 7,759 7,569 Wealth Management products US run-off portfolio Principal RBWM 571 375 (34)% Other 5,307 4,934 (7)% 4,149 4,213 4,561 4,921 4,698 Reported 533 503 3,878 Europe 5,307 9M14 9M15 4,934 Asia ΜΕΝΑ Adjusted operating expenses² North America USDM USDM Latin America 4% Adjusted LICS² LICS/ average gross loans & advances to customers4 0.34 9M14 Adjusted RoRWA³ Principal RBWM 9M15 9M14 9M15 VS. 5.1% 4.6% (0.5)% 0.33 9% 10,767 11,226 1,248 1,360 9M14 9M15 9M14 9M15 1. Refer to pages 24, 38 and 39 of the Q3 2015 Earnings Release, pages 2, 14, 15 and 17 of the Q3 2015 Data Pack and the 3Q 2015 Presentation to Investors and Analysts for further details on RBWM Financial Performance Reported Total RBWM PBT: 9M14 USD4,305m, 9M15 USD4,522m. Reported US run-off PBT: 9M14 USD427m, 9M15 USD(176)m 2. Reported Principal RBWM PBT: 9M14 USD3,878m, 9M15 USD4,698m; Revenue: 9M14 USD18,086m, 9M15 USD17, 201m; Operating Expenses: 9M14 USD13,019m, 9M15 USD11,457m; Loan Impairment Charge (LICS): 9M14 USD1,511m, 9M15 USD1,360m. 3. Adjusted RoRWA for Principal RBWM excludes associates. Reported RoRWA for Principal RBWM (including associates): 9M14 3.3%, 9M15 4.1% 4. Excludes Brazil 20 20
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