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Investor Presentaiton

Transformation Investment 2016-21 investment: €1.4bn Increasing our investment to support growth and drive efficiencies Average of €275m p.a. • Scope: Culture, Systems, Business Model . Average CET1 capital investment: c.50-60 bps p.a. Accounting treatment of annual investment (€275m p.a.): • ° 2016 2017 2018 2019 2020 2021 • Costs will decrease every year in absolute terms c.65%1 c.€1.9bn €1,789m €104m 2017 2018 2019 2020 Operating expenses Transformation Investment charge Cost income ratio c.50% c.€1.7bn 2021 40% capitalised as intangible asset 40% charged as Transformation Investment in the Income statement 20% charged as non-core restructuring costs in the Income statement H1 2018 Transformation investment charge • Total transformation investment in H1 2018 of €141m, (CET1 ratio impact of c.30bps): ° €39m capitalised as intangible asset (28%) €51m charged as Transformation Investment in the Income statement (36%) €51m charged as non-core restructuring costs in the Income statement (36%) Bank of Ireland Group 1See Slide 44 for calculation 33
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