Investor Presentaiton
8. Leveraging IT for Competitive Advantage
1
$
$ $
2
3
METROPOLIS
The Pathology Specialist
4
Improving Business revenue
generation capabilities
Cost Saving & Optimization
IBM Watson Campaign Automation
will help improve in additional leads
and tracking
Lead Management system will help
improve lead conversion rate
✓ Data Analytics model on customer
data will improve Cross-Sell and
Upsell
Launching a Pricing Engine for
better Revenue Assurance
Payment Platform improving
controls in Cash Management
Process
Network Bandwidth Optimization
(SD-WAN)
✓
✓
Improved Operational
Efficiency
Improve Customer
Experience
data
Mobility
Zero Data Loss; 100%
replication in remote location
Implementation of Sample tracking
process to Improve Visibility of
Customers & Turn Around Time
(TAT) of reports.
Automating HR processes through
HRMS for better tracking and
possible productivity.
Introduction
of
Learning
Management System to training
and development goals.
Automated Quality System to
Applications
consumer's ease of access
for
Service CRM implementation will
help improve NPS
Feedback
Management will
increase percentage of patient
providing instant feedback and
rating
track quality standards across the
group
47View entire presentation