Investor Presentaiton
CREATING VALUE FOR OUR STAKEHOLDERS
-
31 MARCH 2019
CUSTOMERS
8.7m total retail, commercial
and Institutional customers
~150,000 net new customers
over 12 months to March 2019
$289b in retail & commercial
customer deposits in Australia
and New Zealand
$344b in home lending in
Australia and New Zealand
Full mobile wallet offering,
including Apple Pay™,
GooglePayTM, Samsung Pay™,
FitBit Pay™ and Garmin Pay™
#1 Lead bank for trade
services¹
EMPLOYEES
39,359 people employed
(FTE)
608 people recruited from
under-represented groups,
including refugees, people with
disability and Indigenous
Australians since 2016
32.4% of women in leadership,
increase from 27.9% in Sep
20142
877k hours of training
provided in FY18
COMMUNITY
$137m contributed in
community investment in FY183
Disaster relief packages for
Qld floods; Vic and Tas bushfires;
NT cyclones and NSW hailstorms
$1.5m in donations across FY18
and 1H19 for drought and flood
relief
124,113 volunteering hours
completed by employees in FY18
$1.5b in taxes incurred; money
used by governments to provide
public services and amenities
>889k people reached through
target to help enable social and
economic participation in FY184
SHAREHOLDERS5
>500,000 Retail & Institutional
shareholders
$3.6b
cash profit reported
124.8 cents earnings per
share
80 cents per share fully
franked dividend announced for
1H19
12.0% return on average
ordinary shareholders equity
All financial metrics are as at 31 March 2019 (P&L growth metrics for the half year ended 31 March 2019) unless otherwise stated.
1. Peter Lee Associates Large Corporate and Institutional Transactional Banking surveys, Australia and New Zealand 2004-2018. 2. Measures representation at the Senior Manager, Executive and
Senior Executive Levels. Includes all employees regardless of leave status but not contractors (which are included in FTE) 3. Figure includes foregone revenue of $107 million. 4. Through our
initiatives to support financial wellbeing including financial inclusion, employment and community programs, and targeted banking products and services for small businesses and retail customers.
5. On a cash profit continuing operations basis.
ANZ
28View entire presentation