Investor Presentaiton
Continuous focus on cost efficiencies
Distribution
1
2
EM
3
endesa
4
Key drivers
Continuous BPS leveraged on new Enel
organisation
Cash cost (1) (€/customer)
94
-43%
53
Flexible organisational
structure based on outsourcing
2009
2013
Benchmark (2) (Endesa = 100)
139
113
100
Investments in efficiency-oriented
innovative technologies
Note: BPS: Best Practice Sharing.
Endesa
Peer 2
Peer 3
(1) Cash cost refers to Endesa Distribucion + DEPSA + Endesa Red holding and includes recurring O&M, personnel costs and maintenance capex in nominal
terms. Excluding structure costs and adjusted by perimeter.
(2) Source: Cap Gemini Report based on 2013 published data of main distributor companies in Spain. Rebased to 100. Cash cost includes fixed costs and net
capex as reported in Annual Reports.
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