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Investor Presentaiton

GBM overview Strategy update Appendix Building from our plans announced in February 2020 GBM commitments Align resources to areas of growth Delivered $54bn of gross RWA reductions to 10211 Reduced capital deployed to G10 Rates business, exiting G10 long-term rates derivatives market- making Delivering against the plan 1020 vs. 1021 GBM RWAs (14)% from $295bn to $255bn Improve efficiency Merged Global Markets and Securities Services Created single middle and back office to support wholesale clients Cost-Income-Ratio (4)ppt from 63% to 59% Demised central structures Invest in areas of competitive strength 2. 123 Investing over $1.3bn in platforms, technology and coverage² Return on Tangible Equity³ +5.8ppt from 6.3% to 12.1% Since 3Q19, which included accelerated saves in 4Q19 $1.3bn refers to 2021 cash CTB in 2021 Excluding Significant Items & Bank Levy 8
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