Optimize, Evolve, Transform: Expanding the Rimini Street Solutions Portfolio

RS Competition Unique solutions with strong technology processes, know how, scale and leading global market position Primary Competitors Software Support & Maintenance: ORACLE Microsoft SAP IBM Why Rimini Street Wins Only third-party support provider at global scale with more than 86% market share (according to Gartner metrics) • Substantial cost savings, ROI and value compared to software vendors Support for all custom code . • • Custom global tax, legal and regulatory support for more than 150 countries • Excellent service experience (4.9 average out of 5 client satisfaction score) • Guaranteed no required upgrades for minimum fifteen (15) years • Preferred proprietary tools, methodologies and processes (some patents issued, others pending) Managed Services: . Infosys . TATA ACN Cognizant Capgemini Property of Rimini Street 2023 | Proprietary and Confidential Only unified Support and Managed Services with a single, trusted IT partner at global scale • Substantial cost savings, ROI and value compared to systems integrator competitors • Only unified offering with “unlimited” cases for incidents and service requests Enhancement Support • System Health Monitoring for issue avoidance • "Turnkey" service for Oracle, SAP and Salesforce systems • Excellent service experience (4.9 average out of 5 client satisfaction score) • Preferred proprietary tools, methodologies and processes 14

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