Operational Statistics Presentation

Section 3: FY 2020 Operational Highlights Embedding Digital Into Our Ecosystem (Cont'd) Transforming the experience of working in CapitaLand's buildings CapitaLand A tenant experience app and platform to transform the experience of CapitaLand Workspace community What can hep you with today? Брасиду боть Ceptal Des Back To Office Treats Capital Tower LONE Notable Features NEW Reskinnable Solution¹ Access Control Visitor Invitation Link with CapitaStar Pulse Survey Contact Tracing Deals Events I | Space Booking Plans in 2021 FIND A SPACE ↑ 5x User Base Bekas Cartel Tower Launched on 1 July 2020 ~3,200 users (as of December 2020). 5x increase of user based since pilot in 2019 > 6,000 visitors Invited visitors at Capital Tower can enter the turnstiles directly without the need to register Note: > 3.7 M sqft onboarded Launched at 6 office buildings and all Bridge+ co- working spaces in Singapore S$3.1 M cost avoidance Consolidated multiple mobile apps into a single front end supported by backend systems and services for cost efficiency Bridge+ Mobile App is implemented based on a reskinnable solution 1. 2. Pending approval from Singapore Civil Defence Force 1 25,000 Users 2 Harness the power of data 3 Exciting new features 4 Launch Lite version Roll out to another 8 buildings, increasing the floor area to 6.9 M sqft Curate more targeted content and activities for the community First in Singapore to implement virtual fire drill and self-enrolment for facial recognition A variant of the app for light-use properties 5 Monetize platform Ability to embed bespoke features for tenants' workspaces. 30

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