Bank of Georgia Financial Overview 2021

FULL DIGITAL EXPERIENCE FOR OUR BUSINESS CUSTOMERS BUSINESS MBANK/IBANK STATISTICS* Number of active users ** THOUSANDS +32.0% +6.2% 48 45 41 38 36 17 Number of transactions Transactions offloading rate MILLIONS +44.3% +19.5% 97.4% 97.1% 3.6 96.7% 96.7% 96.5% 3.0 2.5 2.6 24 2.1 4Q20 1Q21 2Q21 3Q21 4Q21 4Q20 1Q21 2Q21 3Q21 4Q21 4Q20 1Q21 2Q21 3Q21 4Q21 -II 이 1,094k Transactions per month 72.9% Customer Satisfaction Score * Information on this slide depicts the usage of internet and mobile banking platforms by legal entities **Active user - at least one login in the past three months 1124347437.080 Financial mobile application launched in 1Q21 104k+ Transactions per month 23699.00 0000 KYLATE 78.7% 00 30108 Customer Satisfaction Score

View entire presentation