Investor Presentation 2022
Sustainability at stc
Investor Presentation 2022 | stc group
Our approach to sustainability involves maximizing economic value, creating positive environmental impact and supporting progressive social
development. By aligning our actions with the goals of the Saudi Vision 2030, we are helping to build a better future. We believe the steps we
have taken to date are already catalyzing digital transformation in KSA.
01 Doing business with integrity
One of the first companies in KSA to
implement corporate governance throughout
the management structure as early as 2004
■ 97% of all employees attended integrity
training
Partnered with the World Economic Forum -
Partnering Against Corruption Initiative
(PACI) forum to adopt global principles for
countering corruption
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02 Enhancing economic impacts
SAR 58,953 million in revenues (2020)- the
highest annual revenues in the past eight
years, with growth of nearly 8.4%
Through Rawafed, the local content
requirements were embedded in the mega
projects awarded during 2020, to a value of
approximately SAR 8.5 bn
In 2020, stc engaged with 163 SMEs, an 81%
increase in comparison to previous year.
03 Enriching lives and experiences
■
100% of employees have completed iGate
training on issues regarding privacy, data
protection and cybersecurity
In 2020, stc launched an online complaints
resolution system., resulted in an
improvement in the rate of complaints
resolution of more than 20%
■ 8% decrease in total number of customer
complaints from 2019 to 2020.
04 Expanding access to
technology and connectivity
Recorded 81.79 mbps average
mobile broadband download
speed in KSA, which exceeded
the committed target in 2020 of
55 mbps.
■ We have the largest broadband
network in KSA, complemented
by significant fiber optic and 5G
network
05 Advancing innovative digital
opportunities
Provided >500K jobs since the start
of InspireU and through supporting
start-ups.
InspireU program incubated 17
digitization ideas during 2020.
First operator in KSA to launch 5G
commercial services
*For further details, please refer to the sustainability report at stc website or click here
06 Empowering people
■ 2.5% turnover rate in 2020
■ In 2020, stc women employment
reached 34%, with 167 new women
employees in the workforce
■
Hiring of female employees
reached 675, starting from 0 in
2015
298,458 total hours of employee
training
07 Caring for the environment
Compared to 2019, 40% drop in water
consumption, 16% decrease in
electricity, and 63% reduction in
paper consumption
■ Joined the global movement of
leading companies aligning their
business with the Paris Agreement
to reach net zero emissions by no
later than 2050
stc
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