DIZLEE Forum

Corporate Sustainability Key Highlights CLIMATE CHANGE Received official approval from Science Based Target initiative on Zain's commitment towards Net zero by 2050 and is working on setting and validating its Net zero targets. Further developed and revised Zain's Environmental and Social Management Plan to ensure all engagement with stakeholders aligns to Net-zero including biodiversity requirements for Zain's supply chain and align to latest standards and disclosure requirements for funding requirements. Communicated and shared across greenwashing awareness deck across all operations to avoid the risk of greenwashing across the organization. - Water management conducted gap analysis for each market and identified areas for further development and conducted market comparison to develop the standardization approach for water management. GENERATION YOUTH Launched project Arachnid (API blocking mechanism for child sexual abuse material - (CSAM) Completed in: Kuwait, Sudan (Internet Watch Foundation), Iraq and South Sudan (in progress) Youth Unemployment target set by Group to each OpCo based on market's context (to be achieved by 2025) Bahrain: 100% ○ ○ Iraq: 5.6% Jordan: 100% O O O O Kuwait: 100% Saudi Arabia: 0.2% Sudan: 2% South Sudan: 0% INCLUSION Developed and disseminated accessibility guidelines for social media to align to best practices shared across all opcos and their corresponding communication teams. Digital Literacy target set by Group to each OpCo based on each market's context (to be achieved by 2025) Bahrain: 17% Iraq: 76% Jordan: 100% Kuwait: 10% Saudi Arabia: 1% Sudan: 11% South Sudan: 0% Organic NATURAL HO O O O O O O O REPORTING & DISCLOSURE ON ESG OPERATING SUSTAINABLE DEVELOPMENT GOALS RESPONSIBLY Revised Supply Chain Management process to add additional layer of audit for all physical audits to ensure formal process is set to address supply chain risks Developed ESG criteria for any direct or indirect investment as part of the investment criteria for funds/VCs GREEN friendly SAVE eco ECO USTAINABILITY ACCOUNTING GRI Empowering Sustainable SASB STANDARDS BOARD Finalized 12th external assured Sustainability Report in alignment to: 1. Global Reporting Initiative (GRI), 2. Sustainability Accounting Standards Board (SASB), 3. Task Force on Climate-related Financial Disclosures (TCFD) - First to apply TCFD in the region, 4. United Nations Guiding Principles (UNGP) on Business and Human Rights Reporting Framework, 5. ESG Reporting Guide published by Boursa Kuwait in line with the Kuwait Vision 2035, 6. United Nations Global Compact (UNGC) principles. CDP DISCLOSURE INSIGHT ACTION A- Leadership Position S&P Global Ratings 49/100 Above Industry Average MSCI B Within Industry Average FTSE4Good 4/5 Above Industry Average

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