Investor Presentaiton
Corporate Markets delivering on our growth strategy
Drivers of
growth
Growing with our
clients in attractive
markets
2
Product and service
innovation
Strategic
priorities
3
Integration and
efficiency benefits
4
Client, product and
regional expansions
5
Identifying adjacent
market
opportunities
■Maintaining and
enhancing existing
client relationships
☐
Continuous investment
in technology, process
improvement and
delivery of service
excellence (e.g.
workflow, CRM, AI)
■ Expanded cross-sell
opportunity from larger
global network
■ Supporting service
excellence (e.g. data
feeds for ETFs)
Mobile led and
customer centric (e.g.
miraqle refresh,
Customer Experience
Hub)
Service alignment for
stronger approach to
market
Efficiency benefits in
Operations, Contact
Centre
■ Al and Automation
Unified asset
management platform
Leveraging expertise
within data analytics
team
Global coordination of
service excellence
and client acquisition
Corporate Markets HK
strategy; Growth
platform for further
expansion into Asia
■ Leverage from OC
leadership position
Executed regional
consolidation
opportunity (TSR
Darashaw in India)
■ Integrate Link Group
product suite in
Europe
Global EPS
expansion strategy
Continue to actively
assess a range of
corporate and other
actionable targets
Adjacent business
opportunities for
Corporate Markets
Horizon 1
Support our clients and their stakeholders
Deliver exceptional
service
Continual
reinvestment
Horizon 2
Horizon 3
Expand our business
Deliver benefits of
scale
Identify, attract and
retain talent
18 June 2019
Sustainability
Link Group Investor Presentation & Strategy Update
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