Investor Presentaiton

Reduction of ADA reflects Revenue Management and Customer Satisfaction initiatives Eletropaulo has implemented a range of measures to reduce bad debt... Expenses related to ADA¹ (R$ mm) Main Initiatives 81 197 309 Saving of more than R$50 mm² in 1H17 vs. 1H16 Transformation of the Management Model • Specialized collectors with new metrics • Management of field teams and online audit 104 2014 2015 2016 1H17 Negotiation Portal • Launched in March/17 • Flexibility for customers A2 ...such as the Recycle More, Pay Less Project that offers a discount to the electricity bill of residential customers in exchange for recyclable materials AES Eletropaulo 1. ADA Allowance for Doubtful Accounts. 27

View entire presentation