Annual & Sustainability Report 2017

MESSAGES ABOUT THE REPORT THE STRATEGY AND BUSINESS SERVICES TOLL ROADS CCR GROUP OPPORTUNITIES MODEL URBAN MOBILITY AIRPORTS OUTLOOK Index 3 3 Messages from the leadership Message from the President T of the Board of Directors 4 Message from the CEO 5 About the report 27 Toll roads 29 Quality of service 30 Safe operations 31 Operational eco-efficiency 7 The CCR Group 32 Urban mobility 10 Strategy and opportunities 34 Quality of service 10 Strategy and opportunities 35 Safe operations 13 Economic performance 36 15 Business model 17 Governance and ethical conduct 39 40 21 Services 41 23 Development of human capital Operational eco-efficiency 37 Airports Quality of service Safe operations Operational eco-efficiency How to use this document MESSAGES HOME Click this icon to return to the index ABOUT THE REPORT -> R MENU Navigate through the top menu for the chapters of your interest Arrows Navigate page by page using the arrows in the upper right corner PRINT Use this shortcut to print PDF content 26 Excellence in innovation and technology 42 Outlook 2 Annual & Sustainability Report 2017 ⚫ CCR Group

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