Financial and ESG Performance Review
ESG
novobanco 2024 commitments
Group
novobanco
ESG
+ 4.5 p.p.
women in senior
leadership positions 11
+ €600mn
- 18%
GHG emissions
(scope 1 and 2)5
€0mn
+ 50%
low emissions vehicles
(electric or hybrid)
100%
green electricity
procurement 15
- 30%
novobanco
Sustainable
Business
in Green Investment¹
(vs. 2021)
financing to excluded
sectors²
Social and
Financial
Well-being
Responsible
Banking
40%
employees benefiting
from social well-being
program6
+ 2.5 p.p.
women in senior
leadership positions 11
+ 3 p.p.
employees assessed
Healthy (psychosocial
assessment 7) (vs. 2021)
.0.9 p.p.
gender pay gap 12
30%
investment products
with ESG
characteristics³
+ 8 p.p.
employees
engagement level
(vs. 2021)
+ 3 partnerships with
to promote
employment of people
with disabilities 13
paper consumption4
(ton, vs. 2021)
+ 11.8 points
in customers' NPS9
(vs. 2021)
90%
suppliers with
sustainability scoring 14
-18%
CO2 emissions from
own operations5
(ton. vs. 2021)
+ 9,594 hours
from employees
volunteering service
initiatives 10 (vs. 2021)
+39,160 hours
ESG training to
employees
novobanco
1. Origination of financing or own portfolio investments in companies whose main economic activity is eligible to the European Taxonomy and origination of financing or own portfolio investments where the use of funds by the borrower or the projects are directed to
economic activities eligible to the European Taxonomy or are aimed at investments in energy transition or the transition of the company's business model towards green activities; 2. Economic sectors not financed by novobanco: Weapons, Prostitution,
Pornography, Coal (mining and energy production) and Trade in wildlife and endangered species; 3. Investment Funds, Financial Insurance and Structured Products; 4. Reduction of the consumption of photocopy paper, resulting from the implementation of the
Phygital program in the commercial network (started in 2019) and the dematerialization of processes in central services; 5. Scope 1 and 2 GHG emissions; 6. Percentage of employees who attended at least 2 program initiatives per year. Programme of initiatives
to promote balance between personal and professional life, mental and physical health, healthy living, etc.; 7. Annual psychosocial risk assessment study of novobanco's employee base; 8. Assessment of the level of employee engagement carried through the
Pulse survey (average % of employee engagement); 9. Net Promoter Score calculated for Individual Clients - BASEF; 10. Promotion of volunteering actions in strategic areas of social impact of the bank. Each employee can take 1 day leave per year for volunteer
work; 11. First line managers and Executive Board of Directors; 12. Gender pay gap weighted by the representativeness of each Performance Function; 13. Number of organisations with active partnerships with the Bank; 14. Suppliers with a continuous
relationship with novobanco and annual turnover of over 10 thousand euros; 15. In all locations where the option is available and the contract is held by novobanco.
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