Satin Financial Review and Growth Strategy
4. Robust Underwriting & Full-fledged in-house Internal Audit
Robust Underwriting
Real-time Credit Bureau checks
to track loan history of the prospective clients, also created
own Credit Bureau scorecard for individual clients for better
screening
Rotating responsibility
Full-fledged in-house Internal Audit
92
Zonal Auditors &
Regional Auditors
Feedback based
Compliance Audit
GO
Shuffling CSOs every 9 months and transferring every 18
months to reduce human biases. Risk Officers visit customers
regularly
Centralized Share Services
KYC verification, IVR, TVR, ensuring uniform processes
SATIN
100% Digital
on Audit Reports and Findings
946 Audits
completed in Q2FY21
Geo-tagging
of 100% branches and centers and 70% customers' houses
Quarterly Audit
Regional Office, Branch & Social
Performance Management
***
D=
Account verification & Cashless Disbursements
via penny drop verification along with strict KYC compliance,
also cashless disbursements eliminates the cash handling risk
18 man-days
field audit per auditor per month
20View entire presentation