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Investor Presentaiton

Medium-term Management Plan "JP Vision 2025” - Vision of the Japan Post Group (2) Vision of the Japan Post Group - P JAPAN POST HOLDINGS HOLDINGS Challenges we face to become the "Co-creation Platform" to support customers and local communities, and our Group's strengths Changes in social environmental surrounding the Group Continuing low birth rate and aging population Increasing need for responding to ultra- aging society → Rising social concerns over the increase in elderly single-person households, etc. · Concerns over the sustainability of social infrastructure Further digitalization → Increasing use of services that can be fully used via smartphones → Penetration of cashless transactions → Emergence of digital divide issues Identify challenges that we should tackle to grow Japan Post Co. - Utilizing motorcycle mobility for the last one mile of logistics Service and operational reforms with maximum use of data we possess Japan Post Bank Enhancing safe and secure services and business reform through the promotion of DX - Boosting the flow of funds into local communities; strengthen community relations functions Japan Post Insurance - Transitioning to a new sales style Providing insurance services satisfying diverse protection needs of customers in all age groups Japan Post Holdings Strengthening coordination within the Group - Proactively forming partnership - with companies, etc. outside the Group Growth strategies to provide new value JP Vision 2025 Regaining customers' trust Aiming for new growth Value Creation A "Co-creation Platform" to support customers and local communities Customers Providing lifelong support in an age of 100-year life Providing high quality customer-oriented services Supporting local communities across Japan Local Contributing to regional communities development and revitalization Shareholders Enhancing shareholder returns Managing progress with the timetable Employees Creating friendly workplaces for employees Environment Creating a sustainable society Group's Strengths Nationwide network of post offices Delivery network and finance network Vast customer base Trust in post offices and deep understanding of local communities Extensive customer data JP JAPAN POST GROUP Copyright © 2023 JAPAN POST GROUP. All Rights Reserved. 46
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